This Privacy Policy is effective as of January 2026.

PRIVACY POLICY — Studio Nairí

Studio Nairí (“Studio Nairí”, “we”, “us”, or “our”), a legal entity established under Swiss law with its registered office at Jurastrasse 11, 2552 Orpund, Switzerland, is committed to safeguarding the privacy and personal data of our customers, website visitors, partners, and users (“Users” or “you”) of https://studionairi.com and any associated digital stores or applications operated by us (collectively, the “Store”).

This Privacy Policy explains how we collect, use, store, disclose, and protect your Personal Data in compliance with the Swiss Federal Act on Data Protection (FADP / revDSG) and, where applicable to individuals in the European Economic Area (EEA), the EU General Data Protection Regulation (GDPR / Regulation (EU) 2016/679).

1. Data Controller and Contact Information

The data controller responsible for the processing of your Personal Data under this Privacy Policy is:

Entity: Studio Nairí
Address: Jurastrasse 11, 2552 Orpund, Switzerland
Email: info@studionairi.com
Website: https://studionairi.com

2. Definitions

“Personal Data” means any information relating to an identified or identifiable natural person (such as name, address, email address, IP address, telephone number, payment details, or identification number).
“Sensitive Personal Data” (or “Special Category Data”) includes data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, genetic data, biometric data, health data, or data concerning a person’s sex life or sexual orientation.
“Processing” means any operation carried out on Personal Data, whether automated or not, including collection, recording, organization, storage, adaptation, retrieval, consultation, use, disclosure, transfer, or erasure.
“Applicable Data Protection Laws” means the Swiss Federal Act on Data Protection (FADP) and, to the extent applicable, the EU General Data Protection Regulation (GDPR).

3. Legal Bases for Processing

Under Swiss and EU data protection standards, we only process your Personal Data when permitted by law. We rely on the following legal bases:

Performance of a Contract (Art. 6(1)(b) GDPR / Art. 31(2)(a) FADP): Processing required to register your account, process and deliver product orders, communicate order updates, handle returns, and provide customer support.
Compliance with Legal Obligations (Art. 6(1)(c) GDPR / Art. 31(1) FADP): Retaining accounting, financial, and transactional documentation in accordance with Swiss statutory record-keeping obligations (e.g., Art. 958f of the Swiss Code of Obligations) and applicable tax laws.
Legitimate Interests (Art. 6(1)(f) GDPR / Art. 31(1) FADP): Enhancing website functionality, securing our systems against fraud and abuse, optimizing our offerings, and defending legal claims, provided your fundamental rights do not override these interests.
Consent (Art. 6(1)(a) GDPR / Art. 6(6) & 31(1) FADP): When you voluntarily subscribe to our newsletter, accept non-essential tracking cookies, or submit inquiries via web forms. You may revoke consent at any time.

4. Categories of Data We Collect

Customer & Order Data: Full name, billing address, shipping address, email address, telephone number, and order details.
Payment Information: Payment card details, transaction identifiers, and payment status (note: actual card processing is executed directly through PCI-DSS certified payment service providers; we do not store full payment card numbers).
Communications & Feedback: Information provided when contacting customer care, submitting reviews, or completing survey forms.
Technical & Browsing Data: IP address, browser type and version, operating system, referring URL, pages viewed, device identifiers, time zone settings, and interactions with our Store, collected directly or through cookies.

We do not intentionally collect Sensitive Personal Data. Our Store is not directed to individuals under 18 years of age, and we do not knowingly collect personal data from minors.

5. Cookies and Tracking Technologies

Our website utilizes cookies and similar tracking technologies (web beacons, pixels, local storage):

Strictly Necessary Cookies: Essential for the basic operation of our Store (e.g., session handling, shopping cart functionality, security). These do not require prior consent.
Functional, Performance & Analytics Cookies: Help us analyze traffic patterns, understand user journeys, and improve site performance.
Marketing & Advertising Cookies: Used to deliver relevant advertisements and track marketing campaign effectiveness across partner platforms (such as Google or Meta).

Consent Management: In accordance with EU ePrivacy regulations and Swiss privacy guidance, non-essential cookies (analytical and marketing) are loaded only after you grant consent via our Cookie Consent Banner. You can modify your cookie preferences at any time via the cookie settings on our website or through your web browser preferences.

6. Sharing of Personal Data

We only share Personal Data with trusted third-party service providers who assist us in operating our business under contractual data processing agreements:

Hosting & Cloud Infrastructure: Providers maintaining our servers, databases, and IT systems.
Payment Gateways & Fraud Prevention: Secure payment processors executing your transactions.
Shipping & Logistics Partners: Postal and courier services delivering your purchases.
Analytics, Marketing & Customer Support: Platforms providing CRM, transactional emails, marketing analytics, and helpdesk support.
Legal & Regulatory Authorities: When legally mandated by Swiss or European courts, law enforcement, or regulatory bodies.
Corporate Transactions: In the event of a merger, acquisition, restructuring, or sale of company assets.

7. International Data Transfers

Because Studio Nairí operates from Switzerland, your data is primarily processed within Switzerland. The European Commission has officially recognized Switzerland as providing an adequate level of data protection.

When Personal Data is transferred to countries outside Switzerland and the EEA:

We ensure the destination country has been recognized as having an adequate level of protection by the Swiss Federal Council and/or the European Commission; or
We implement appropriate contractual safeguards, specifically the Standard Contractual Clauses (SCCs) approved by the European Commission and adapted to Swiss FADP requirements, complemented by technical and organizational security measures where necessary (such as participation in the Swiss-U.S. / EU-U.S. Data Privacy Framework).

8. Data Retention

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected:

Order & Financial Records: Retained for a minimum of 10 years in compliance with Swiss commercial and tax law (Art. 958f of the Swiss Code of Obligations – CO).
Customer Accounts: Retained until you request account deletion, subject to statutory retention obligations.
Marketing Inquiries & Communications: Retained until you withdraw consent or for a reasonable period following the conclusion of your request.

Once the retention period expires, Personal Data is securely deleted or anonymized.

9. Technical and Organizational Security

We implement appropriate technical and organizational measures (TOMs) to protect your Personal Data against unauthorized access, loss, misuse, alteration, or destruction. These measures include TLS/SSL encryption for data in transit, access restrictions, network firewalls, and regular security evaluations. However, no electronic transmission over the Internet can be guaranteed 100% secure.

10. Your Rights as a Data Subject

Under the Swiss FADP and EU GDPR, you are entitled to the following rights:

Right of Access: Request confirmation of whether your data is being processed and obtain a copy of your Personal Data.
Right to Rectification: Request the correction of inaccurate or incomplete Personal Data.
Right to Erasure (“Right to be Forgotten”): Request the deletion of your Personal Data, provided no statutory retention obligation or prevailing legitimate interest requires retention.
Right to Restriction of Processing: Request that we restrict processing under certain conditions.
Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format or have it transmitted directly to another controller where technically feasible.
Right to Object: Object at any time to processing based on legitimate interests or direct marketing purposes.
Right to Withdraw Consent: Where processing is based on consent, withdraw your consent at any time with future effect.

How to Exercise Your Rights:

To exercise any of these rights, please contact us at info@studionairi.com. We may request proof of identity to protect your data from unauthorized disclosure.

Right to Lodge a Complaint:

In Switzerland: You have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC / EDÖB) (Feldeggweg 1, CH-3003 Bern, Switzerland – https://www.edoeb.admin.ch).
In the European Union: You have the right to lodge a complaint with your local Data Protection Authority (DPA) in the EU/EEA member state of your habitual residence or place of work.

11. Third-Party Websites and External Links

Our Store may contain links to external third-party websites or social media platforms. We are not responsible for the privacy practices, policies, or content of external websites. We encourage you to review their individual privacy statements before submitting personal data.

12. Amendments to this Privacy Policy

We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. Any modifications will be published on this page with an updated effective date. For material changes, we will provide additional notice through an announcement on the Store or by direct communication where feasible.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact:

Studio Nairí

Jurastrasse 11, 2552 Orpund, Switzerland

Email: info@studionairi.com

Website: https://studionairi.com